Ms. Ficklin currently serves as Head of U.S. Compliance – Fair & Responsible Banking at TD Bank. Her two prior roles were serving as Chief Fair Lending Officer at Fannie Mae (2024-2025) and the founding Fair Lending Director at the Consumer Financial Protection Bureau (2011-2024). She is a trusted counselor who advises leaders, clients, and colleagues in a manner characterized by creative problem-solving, sound judgment, and a balanced approach to addressing competing interests. Ms. Ficklin is an experienced organizational spokesperson with strong interpersonal and public communication skills. Her leadership is that of collaborative servant-leader who inspires staff and stakeholders. She is a graduate of the Harvard Law School and Georgetown University. Ms. Ficklin's expertise includes Regulatory Compliance | Risk Management | Board Member | Financial Services |Alternative Dispute Resolution | Ethics & Investigations.